Frequently Asked Questions

Got a question? We've got answers. If you have some other questions, see our support center.

Visa, MasterCard, Maestro, American Express, JCB, Discover, Diners Club, Union Pay, Google Pay and Apple Pay. iDEAL and Bancontact are also supported via our gift system. All payment and billing is handled by our payment processor Stripe. We do not store card information.
You can cancel your subscription anytime in your settings. Once the subscription is cancelled, you will not be charged next month/year. You will continue to have access to the labs until your current subscription expires.
Unfortunately, not. We do not issue full or partial refunds for any reason.
Our beginner lab range consists of 25+ machines with Linux, Windows and Active Directory machines to practice a large variety of different attacks to prepare for security certificaitons and a penetration testing job. The Challenge labs offer challenging content for our more advanced users including attacks against domain controllers, active directory services and web apps.
The free tier contains a few beginner and challenge labs to try out on the free server to get you started. In addition to that, all the CTF challenges are free.
Content is added very frequent with new content to look at every week. If you are interested in submitting content, you can do that on our submisison page.
You can ask for help at our Forum or Discord